Frequently Asked Questions

We issue store credit only.

Unfortunately, we are unable to offer exchanges due to inventory constantly changing.

Please email us at ivorybuckbtq@gmail.com and forward photos of any damage within two days of the delivery date.

All of our items are generally true to size, but items differ according to each brand. Always read the item descriptions to see if a style runs larger or smaller. A size chart is always provided in the last slide of style images.

All in stock items ship within 48 hours. Make sure to read style descriptions to see if it is available or on pre-order.

Yes!! Please email ivorybuckbtq@gmail.com for more information.